Bibliography : Difficult Relationships

Bernstein, A.J., & Rozen, S.C. (1992). Neanderthals At Work: How People and Politics Can Drive You Crazy And What You Can Do About Them.
New York: John Wiley & Sons, Inc.

Bernstein, A.J., & Rozen, S.C. (1989). Dinosaur Brains: Dealing With All Those Impossible People At Work.
New York: Ballantine Books.

Bramson, R.M., Ph.D. (1992). Coping With Difficult Bosses.
New York: Fireside.

Bramson, R.M., Ph.D. (1981). Coping With Difficult People.
New York: Ballantine Books.

Brinkman, R., Dr., & Kirschner, R. (1994). Dealing With People You Can't Stand.
New York: McGraw-Hill, Inc

Cava, R. (1990). Difficult People: How to Deal With Impossible Clients, Bosses and Employees.
Buffalo, NY: Firefly Books.

Robert, M. (1982). Managing Conflict: From The Inside Out.
San Diego, CA: University Associates, Inc.

Heen, S., Patton, B., & Stone, D. (1999). Difficult Conversations: How to Discuss What Matters Most. New York: Viking Books. A book that looks at how to conduct the difficult conversations we all face some time in our careers.

Fisher, R., & Ury, W. (1991) Getting Past No: Negotiating with Difficult People. New York: Bantam Books. This book builds on Getting to Yes but it looks at what to do when principled negotiation does not work—when despite your best efforts the other side refuses to engage in the process.